Client Services Department

Customer Services Executive

Department Client Services - CS Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884   Responsibilities: Act as a first contact point/ ambassador of SPCA. Handle telephone calls and general inquiries and provide customers with the requested information including arrange clinical & surgery appointments via different channels. Manage customers’ expectation, handle customers’ inquiries and complaints in a polite and professional manner. Handle...