Author - Nicole Au

Part Time Customer Services Executive – Retail (Sai Kung Centre)

Department Client Services - Retail Job Type Part time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Responsibilities: Greet, direct customers and provide information including but not limited to product features, pricing, cross-sell and after-sales services accurately in our retail shops. Answer enquiry on products, services and SPCA activities and events. Provide up-to-date promotion campaign details to customers proactively. Provide...

(Senior) Welfare Vet Assistant/Nurse

Department Weflare Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884   Responsibilities: I. Hospital  To take care of all the animals in Welfare Department including treatments and husbandry. To assist the rostered Veterinary Surgeon for the operational procedures under standard operation protocols. To work with various teams or department including the Kennel Keepers, Veterinary Assistants/Nurse, Customer Service Representative, Behaviour Training teams...

Groomer

Department Client Services - Grooming Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Responsibilities: Provide grooming service to the animals and give advice to clients regarding the grooming needs of their animals. Be responsible for the accounting, safeguarding and maintenance of grooming equipment. Keep accurate records of appointments and transactions of grooming. Advise owners on at-home care tips and best...

Client Services Executive

Department Client Services - CS Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884   Responsibilities: Act as a first contact point/ ambassador of SPCA. Answer customer inquiries: Handle telephone calls and general inquiries, provide customers with requested information, including arranging clinical & surgery appointments via different channels. Manage customers’ expectation: Handle customers’ inquiries and complaints in a polite and professional...

Customer Services Executive – Retail

Department Client Services - Retail Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Responsibilities: Greet, direct customers and provide information including but not limited to product features, pricing, cross-sell and after-sales services accurately in our retail shops. Answer enquiry on products, services and SPCA activities and events. Provide up-to-date promotion campaign details to customers proactively. Provide excellent / outstanding customer...