Author - Nicole Au

(Senior) Community Programme Officer

Department Community Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Responsibilities: Volunteer Strategy & Management Develop and implement a comprehensive volunteer engagement strategy aligned with SPCA’s mission for skilled and general volunteers Oversee recruitment, onboarding, training, and retention of volunteers across various programs Demonstrate a clear understanding of volunteer needs across departments including the roles and...

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Groomer

Department Client Services - Grooming Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Responsibilities: Provide grooming service to the animals and give advice to clients regarding the grooming needs of their animals. Be responsible for the accounting, safeguarding and maintenance of grooming equipment. Keep accurate records of appointments and transactions of grooming. Advise owners on at-home care tips and best...

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Client Services Executive

Department Client Services - CS Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884   Responsibilities: Act as a first contact point/ ambassador of SPCA. Answer customer inquiries: Handle telephone calls and general inquiries, provide customers with requested information, including arranging clinical & surgery appointments via different channels. Manage customers’ expectation: Handle customers’ inquiries and complaints in a polite and professional...

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Customer Services Executive – Retail

Department Client Services - Retail Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Responsibilities: Greet, direct customers and provide information including but not limited to product features, pricing, cross-sell and after-sales services accurately in our retail shops. Answer enquiry on products, services and SPCA activities and events. Provide up-to-date promotion campaign details to customers proactively. Provide excellent / outstanding customer...

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