Author - Helen Ngai

Behaviour and Training Programme Officer

Department Client Services – B&T Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Roles & Responsibilities Coordinate and schedule training classes held at both SPCA facilities and private premises as directed by the Trainers. Manage bookings and utilization of training rooms, enrichment spaces, and related facilities, ensuring efficient allocation and minimizing scheduling conflicts. Provide comprehensive administrative support to the...

Read more...

Client Services Operator

Department Client Services - CS Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Responsibilities: Handle telephone calls and general inquiries and provide customers with the requested information including arrange clinical & surgery appointments via different channels. Manage customers’ expectation, handle customer inquiries and complaints in a polite and professional manner. Transfer calls and inquires to the appropriate personnel or...

Read more...