Author - Helen Ngai

Manager – Veterinary Nursing Training

Department Veterinary Services Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Roles & Responsibilities Training Programme Design Develop structured, multi‑phase practical training curricula for entry‑level vet nurse trainees. Create weekly modules, skill checklists, and competency milestones. Design hands‑on learning activities aligned with clinic workflows and case types. Produce training materials such as SOPs, manuals, videos, and assessment tools.   Practical Training Delivery Provide on‑site...

Client Services Operator

Department Client Services - CS Job Type Full time Contact Email: hr@spca.org.hk WhatsApp: 9834-0884 Responsibilities: Handle telephone calls and general inquiries and provide customers with the requested information including arrange clinical & surgery appointments via different channels. Manage customers’ expectation, handle customer inquiries and complaints in a polite and professional manner. Transfer calls and inquires to the appropriate personnel or...