Payment
Course attendees can pay through a variety of means:
- Bank transfer: please transfer the full amount to bank account number: 002-8-234664. Once you’ve done that, please fax a copy of the bank slip to us on 2519 7985 or send a photo to email bt@spca.org.hk together with your membership number, the course code and a copy of your dog’s vaccination card. Please also bring the original bank slip to your first lesson.
- Cheque: please send a cheque payable to SPCA (HK) for the full amount to Behaviour & Training Department, SPCA (HK) 5 Wan Shing Street, Wanchai, Hong Kong. Please include your membership number, the course code and a copy of your dog’s vaccination card.
- Credit card: please complete the credit card details on the payment form and sign your name. Then either fax the completed form to us on 2519 7985 or scan and send via email to bt@spca.org.hk.
Please note that we will only confirm your booking upon completion of payment and enrolment will be confirmed by e-mail, telephone or at the time of adoption / registration.
Policies
Cancellation
If the minimum number of attendees for a course is not met three days prior to the first class, the course will be cancelled. We will notify you as soon as we can and offer you the option to re-enrol in an alternative course, retain a credit with us for a future course or receive a full refund.
Refunds
Refunds are provided only for class cancellations made by the SPCA. Refunds will be made by cheque sent within four weeks.
Vaccinations
For puppy classes, we require proof of two DHPPiL vaccinations given at least seven days before the first class. For dogs over five months old, we require proof of current rabies vaccination status. You must present proof of vaccinations by the first session in order for your dog to participate in subsequent classes. All vaccinations must be conducted by a registered veterinary surgeon.
Declines & referrals
In order to protect all participants in a class, we reserve the right to refuse entry to any dog who presents behavioural issues that may be overly dangerous, disruptive, or that may be exacerbated by participation in a group class. If any behaviour issues are discovered during a course and the trainer determines that it is in everyone’s best interest that you seek private consultation, you will be recommended alternative private instruction instead.
Schedule changes
Any class changes should be made 14 days prior to the first lesson. A handling fee of $100 will be charged for every lesson changed.
Participation
We welcome you and up to four family member (including little ones) or friends per dog to join us from the second lesson onwards. Please register your attendance with your trainer at the beginning of the lesson but please note that younger members of the family must attend under the supervision of a parent to ensure the safety and comfort of everyone, humans and dogs alike, in the class.
Absence
If your dog is not able to come to a lesson, we highly encourage you to still attend. If you are not able, relevant homework materials will be sent to you by e-mail. We regret that we are unable to offer ‘make-up’ classes.
Please note that video and tape recording is not permitted in any class
Related to B&T Consultations
Behavioural Consultations
We all want to have well-mannered, socialized, and obedient pets. However, behavioural problems can arise from a great number of reasons such as genetic influences, poor socialisation and traumatic experiences. If you are concerned about an aspect of your pet’s behaviour? Please consult our Senior Behavioural Support Technician, Lily Leung.
Dog Behaviour and Training
There is no time like the present to train a puppy, or retrain your dog, to help them fit into our world a little better. The SPCA offers training programmes aim at pngreventi problems arising (Puppy Socialisation Training) and to equip you with ...
Dog Behaviour and Training Courses
Click “Read More” to learn more about our dog training courses.