Job Opportunities

SPCA is one of Asia’s leading animal welfare organisations with seven income generating private veterinary clinics and two mobile vehicles, making us one of Hong Kong's leading veterinary establishments. In addition we run an array of effective services and programmes that directly help animals on the ground, from our Inspectorate to Adoption facilities to our Cat Colony Care Programme.

We are always seeking high-calibre, team-oriented and self motivated individuals who genuinely care for the welfare of animals to join us - if that is you, then apply now!

Customer Services Representative

  • Department: Customer Services
  • Job Type: Full time
  • Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.



  • Handle telephone calls and general enquiries including arrange clinical & surgery appointments
  • Manage hotlines and walk-in customers
  • Handle cashiering duties and shop sales
  • Maintain the client information database
  • Carry out any other duties assigned by the Customer Services Manager


  • F. 6 or above
  • Good command of both spoken and written English and Cantonese
  • Mature, friendly, outgoing and able to work under pressure
  • A team player with good interpersonal and communication skills
  • Be able to take shift duty in different centres throughout HK, Kowloon, New Territories and Outer Islands and on public holidays/weekends (Five-day work week)
  • Genuine interest in the welfare of all animals


We offer long-term career development opportunities and attractive remuneration package to the right candidates.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose. Please submit your full resume with expected salary to The Human Resources Manager, SPCA (HK), 5 Wan Shing Street, Wanchai, Hong Kong, or Email to This email address is being protected from spambots. You need JavaScript enabled to view it. . Interested parties are invited to visit our website for more information about us.