人才招聘

愛護動物協會是一所非政府資助的慈善機構,而且是全亞洲區歷史最悠久的動物福利機構,成立接近100年。我們提倡愛護和防止虐待動物,並通過教育宣揚尊重生命,創造人類與動物和諧共處的社會。現設有7所收費獸醫診所,4所領養中心及2部流動醫療車,主要工作範圍包括透過不同的社區活動及計劃推動動物福利發展、 拯救被遺棄或受傷的動物,為放養及流浪的動物提供絕育服務,為無家可歸的動物尋找新主人和舉辦教育講座及活動等。 如果你想為動物出一分力,把握現時機會,加入我們的團隊。

Hotline Operator (Ref: SPCA-INS001)

  • Department: Inspectorate
  • Job Type: Full time
  • Contact: Email住址會使用灌水程式保護機制。你需要啟動Javascript才能觀看它

Responsibilities

  • To handle Calls (enquiries, requests and phone calls) from colleagues of the Inspectorate and the SPCA, members of the public, government departments and other agencies etc.
  • Handle enquires and requests arising from these Calls, recording particulars of the caller and the contents of the calls as well as all the other relevant details as required accurately and promptly in accordance with the approved method and system.
  • Pass Calls to the appropriate members of the Inspectorate for response actions and make appropriate records.
  • Liaise with appropriate colleagues or other relevant persons in response to the different calls received and make appropriate records.
  • Liaise with other agencies as and when required and make appropriate records.
  • Monitor and record results of actions taken by colleagues resulting from Calls.
  • Assist the unit in any other lawful duties including clerical, administration and support duties etc. as and when required.

 Requirements

The successful candidate is expected to have the following requirements: -

  • Post-secondary or above with at least three years’ relevant experience. 
  • Have  good command of spoken English and Cantonese (Putongua language skills would be an advantage).
  • Good communication skill and excellent telephone manner.
  • Proficiency in MS Word & Excel.
  • Able to deal with difficult callers.
  • Friendly, outgoing, self initiative and able to work under pressure.
  • Ready to work on shift duties (two-days on and two-days off) with 12 hours per shift.
  • Amenable to discipline.
  • Genuine interest in the welfare of all animals.
  • Retired seniors are also welcome.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose. Please submit your full resume to the Human Resources Manager, SPCA (HK), 5 Wan Shing Street, Wanchai, HK or Email to  Email住址會使用灌水程式保護機制。你需要啟動Javascript才能觀看它 .  Please quote the job reference no in your email subject for our easy reference.